> ## Documentation Index > Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt > Use this file to discover all available pages before exploring further. # Notifications > Receive in-app and email alerts for billing, usage, integrations, and system events Bizzy sends notifications about events that need your attention — billing failures, usage thresholds, lost integration connections, credit balance changes, and more. You receive each notification in the in-app bell and (optionally) by email; preferences are configurable per type and per channel. ## In-app bell The bell icon in the app header shows your unread count. Click it to open a panel with: * The most recent notifications, newest first, each with a relative timestamp ("2 hours ago", or absolute date for older items) * A blue dot next to unread items * A **Clear all** button at the top Clicking any notification marks it read immediately. Updates arrive in real time while the app is open — and if the live connection drops, the panel quietly falls back to periodic refreshes so you don't miss anything. ## Notification settings To change which notifications you receive and where: 1. Navigate to **Settings > User > Notifications** 2. Toggle individual notification types on or off per channel 3. Use **Unsubscribe from all emails** at the top to silence non-critical email globally — critical account-related messages (payment failures, security alerts) still send Settings are per-user; each team member configures their own. Two channels are available: **Web** (the in-app bell) and **Email**. ## Notification types Notifications are grouped by category, matching the settings UI: ### Domains | Notification | When you get it | | ------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------- | | **Expiration warnings** | A registered domain is approaching expiration | | **Renewal succeeded** | A domain auto-renewal completed successfully | | **Renewal failed** | An automatic domain renewal failed | | **Renewal payment failed** | The payment for a domain renewal was declined | | **Registration succeeded** | A new domain registration completed | | **Registration failed** | A new domain registration could not complete | | **Registrant verification reminder** | A newly registered domain's ICANN registrant email verification deadline is approaching; sent even if you already verified — ignore it in that case | ### Email accounts | Notification | When you get it | | ------------------------- | --------------------------------------------------------------------------- | | **Connection lost** | A connected email account stopped syncing (token revoked, password changed) | | **Setup failed** | A new email account couldn't finish setup | | **Gmail connection lost** | Gmail-specific: a Google account's token expired or was revoked | ### Email sending | Notification | When you get it | | ------------------------- | ------------------------------------------------------------------------------------- | | **Setup started** | Sending-domain setup has begun | | **Verified** | A sending domain finished DNS verification | | **Verification failed** | A sending domain failed verification or timed out | | **Authentication broken** | A verified sending domain's SPF, DKIM, or DMARC records changed or stopped validating | ### Phone & voice | Notification | When you get it | | ------------------- | ---------------------------------------------- | | **Connection lost** | A connected number went offline at the carrier | | **Setup failed** | A new phone number couldn't finish setup | | **Call errors** | A live voice call ended with an error | ### Usage | Notification | When you get it | | --------------------------- | ----------------------------------------------------------------------- | | **Usage approaching limit** | A consumable reaches 90% of its monthly allowance | | **Usage limit reached** | A consumable reaches 100% of its allowance | | **Usage limit exceeded** | A consumable goes beyond 100% (overages now apply or service is paused) | ### Billing & payments | Notification | When you get it | | ----------------------------------------- | ---------------------------------------------------------------- | | **Payment failed** | A subscription or top-up payment was declined | | **Payment failed — 24 hour reminder** | A failed payment is still unresolved after 24 hours | | **Payment failed — final notice** | Final warning before the subscription is canceled for nonpayment | | **Subscription canceled — moved to Free** | The subscription was canceled and the account moved to Free | | **Plan changed or canceled** | You switched to a lower plan, or canceled your subscription | | **Trial started** | A new trial has started for your account | | **Trial ending soon** | Your trial ends in the next few days | | **Trial ended** | Your trial converted to paid or the account dropped to Free | ### Credits | Notification | When you get it | | --------------------------- | ------------------------------------------------------------------------ | | **Purchase successful** | A one-time credit purchase completed | | **Purchase failed** | A credit purchase attempt failed | | **Balance low** | Your credit balance dropped below the auto-recharge or default threshold | | **Balance depleted** | Your credit balance reached zero | | **Auto-recharge triggered** | An automatic credit top-up ran | ### System | Notification | When you get it | | ----------------- | -------------------------------------------------------------- | | **System errors** | An internal error affected your account and warrants attention | ## Critical notifications A subset of notifications always send by email regardless of your preferences: * Subscription and credit payment failures * Domain renewal payment failures * System errors These exist to make sure you can recover from situations that can interrupt service or lose data. ## Next steps Configure auto-recharge to head off low-balance alerts Track the consumption that drives usage notifications