> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Organization messages

> Inspect message status, routing IDs, and timestamps for an organization.

<Badge color="green">New</Badge>

Open an account, select an organization, then click **Messages** to inspect
its messages. Read-tier and write-tier staff have access; metadata inspection
is not audited.

## Find a message

Filter by **Type**, **Direction**, **Status**, or **Contact ID**. Use
**Created since (UTC)** and **Created until (UTC, inclusive)** to limit the
creation time; the upper bound includes the whole selected minute. Click
**Filter** to apply your selections or **Clear** to remove them.

Messages appear newest first, 25 per page. Click **Next** or **Previous** to
change pages. From a contact's detail page, click **Messages** to open the list
filtered to that contact.

## Inspect message details

Click a message ID to see its status, importance, urgency, categories, provider,
thread and channel IDs, linked contacts, timestamps, and attachment count.
Click a contact ID to open that contact, or **Messages** above the details to
return to your filtered list.

**Body available** indicates whether text, email HTML, or a voicemail
transcription is stored. Subjects, bodies, transcripts, recordings, and
attachment contents are not displayed on these pages.

Archived messages remain in the list. Deleted messages are hidden from the
list; a saved detail URL still opens and shows when the message was deleted.


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