> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Resend a user’s verification email

> Send a fresh email-verification link from the Platform Admin App

<Badge color="green">New</Badge>

Use **Resend verification email** for a user who signed up but never confirmed
their address, so they can’t sign in and a password reset won’t help. The user
page shows **Email not verified** next to their name while that’s the case. You
need write-tier Platform Admin access and a reason for the action.

1. Open **Users** and click the user’s row.
2. In **Actions**, select **Resend verification email**.
3. Verify the email address, enter your reason, and select **Resend
   verification email**.

The user receives the same verification email as at signup, with a new link.
Clicking it confirms the address and signs them in, just as the original link
does; the **Email not verified** badge disappears once they do. If the address
is already verified, you see “… is already verified; nothing to send.” and no
email goes out.

This action does not verify the address on the user’s behalf, change their
password, or sign them out. To help a verified user who has forgotten their
password, send a [password reset](/admin-guide/platform-admin/password-reset).

The user’s audit log records `user.resend_verification`, the staff actor, your
reason, and whether an email was sent. The saved record also includes the
associated account when one exists. If sending fails, no record is stored; your
reason remains in the dialog so you can retry.


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