> ## Documentation Index > Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt > Use this file to discover all available pages before exploring further. # Organizations > How multi-tenancy and team access work in Bizzy Organizations are the foundation of Bizzy's data model. Every piece of data — contacts, messages, automations — belongs to an organization. This page explains what organizations are, why they exist, and how they shape the way you use Bizzy. ## What is an Organization? An organization is a container that holds all your Bizzy data. Think of it as a workspace that can represent: * Your company * A department or team * A personal account * A client you manage Each organization is completely isolated from others. Data in one organization cannot be accessed from another, even by the same user. ## Why Organizations? Organizations exist to solve a fundamental problem: keeping different contexts separate while letting the right people collaborate within each one. | Benefit | Description | | ----------------------- | ----------------------------------------------------------- | | **Data isolation** | Keep different businesses or clients completely separate | | **Team collaboration** | Share access with colleagues while controlling permissions | | **Resource management** | Connect different email accounts to different organizations | | **Billing separation** | Each organization can have its own subscription | For example, a freelancer managing three clients can create a separate organization for each — keeping contacts, messages, and automations completely isolated. A single company would typically use one organization with multiple members. ## Members and Roles Organizations can have multiple members. Each member has a role that determines what they can do: | Role | Description | | --------- | ------------------------------------------------------------------------------------------------------------------------- | | **Owner** | Full access to everything, including billing, API keys, and member management. Every organization has at least one owner. | | **Admin** | Can manage data and invite members, but cannot access billing or API keys. | | **User** | Read-only access to organization data. Can manage their own profile and files. | This hierarchy follows the principle of least privilege — most team members only need the User or Admin role. See [Roles & Permissions](/admin-guide/organization/permissions) for the full permission matrix. ## Organization Scope Everything in Bizzy is scoped to an organization: * **Contacts and customers** belong to an organization * **Messages** are received and sent through the organization's connected resources * **Automations** run within the organization's context * **API keys** and **MCP server access** grant access to a single organization's data If you belong to multiple organizations, you can switch between them from the header. Each switch changes your entire view to that organization's data. ## How Organizations Relate to Accounts Your Bizzy **account** is your personal identity — your login credentials. **Organizations** are workspaces you belong to. The relationship works like this: * One account can belong to multiple organizations * One organization can have multiple accounts (members) * Billing is managed at the account level, covering all organizations under it * Your subscription tier determines how many organizations you can create ## Related Topics Create and configure an organization Invite members, assign roles, and manage access Full permission matrix for each role