> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Chatting with an Agent
> The full-page Bizzy agent chat interface
Each agent has a chat interface at `/{org}/agents/{id}` — a full-page,
message-by-message view with inline tool calls and approval cards.
## Starting a conversation
1. Open an agent from the **Agents** list.
2. Type a message in the composer at the bottom of the chat.
3. Send.
The agent thinks, optionally calls tools (subject to your
[permissions](/user-guide/agents/tool-permissions)), and replies.
## Tool calls inline
When the agent calls a tool, you see an inline card showing the tool name,
inputs (collapsed by default — expand to see), and outputs once the call
returns.
If the tool is set to **Ask**, the card pauses with:
* The tool's risk badge
* The inputs the agent wants to use
* **Approve** / **Deny** buttons
The approval waits as long as you need — there's no countdown. The agent can't
continue that conversation until you respond: **Approve** resumes it right where
it paused, and **Deny** lets it explain and move on. A pending approval is tied
to its own conversation, so starting a new chat leaves it parked — return to that
conversation to approve or deny it.
## Files and images in chat
When the agent or one of its tools produces a file, it appears in the
conversation as an attachment card instead of raw text. Images show a
thumbnail preview; other file types show a type icon with the filename and
format. Use the download button on the card to save the file.
Attachments in chat are display-only for now — you can't yet upload your own
files from the composer.
## Multiple conversations
Each conversation is independent, so you can keep several going at once — they
run simultaneously without interfering with one another. Starting a new chat
opens a fresh conversation; the one you were in keeps its full history and any
work in progress.
## Resuming past conversations
Past conversations appear in
[Agent Conversations](/user-guide/agent-conversations/index). Open any
conversation's detail page to see the full history; send a new message to
continue from where it left off.
## Under the hood
* The chat uses a WebSocket connection for low-latency streaming.
* The UI is lazy-loaded, so the first open of an agent chat may take a moment.
* Messages persist even if you close the tab — reload and you'll see what was
already there.
* Messages are grouped by day with a date separator (**Today**, **Yesterday**,
or the date) so longer conversations are easy to scan.
## Troubleshooting
| Problem | Likely cause | Fix |
| -------------------------------------------- | ------------------------------------------------------ | ------------------------------------------------------ |
| Agent just says "Max steps reached" | The agent hit its `maxSteps` budget mid-turn | Raise `maxSteps` on the agent, or simplify the request |
| Tool keeps asking for approval | Permission set to **Ask** | Change to **Allow** in the Tools tab if you trust it |
| Agent refuses a task it should be able to do | System prompt too restrictive, or tool set to **Deny** | Review the prompt and Tools tab |
## Next steps
Review or resume past chats
Fine-tune what the agent can do