> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Automations

> Set up automated workflows in Bizzy

Automations let you create AI-powered workflows that respond to events
automatically. For background on how automations work, see
[Automations Concepts](/get-started/concepts/automations).

## Getting Started

<CardGroup cols={2}>
  <Card title="Create Your First Automation" icon="bolt" href="/user-guide/automations/first-automation">
    Step-by-step guide to building an automation
  </Card>

  <Card title="Tutorial: Support Email Workflow" icon="graduation-cap" href="/get-started/tutorial">
    Build a complete AI-powered support workflow from scratch
  </Card>
</CardGroup>

## Common Use Cases

| Scenario            | Trigger                    | Action                    |
| ------------------- | -------------------------- | ------------------------- |
| Auto-acknowledgment | New email received         | Send confirmation reply   |
| Lead qualification  | Contact form submission    | Categorize and route lead |
| Support triage      | Support email              | Tag by urgency and type   |
| Meeting scheduling  | Email with meeting request | Propose available times   |

## Loop protection

Bizzy automatically stops automations from running away in a loop, so a
misconfigured automation can't burn through your usage unchecked.

* **An automation never re-triggers on its own actions.** If an automation
  updates a customer and is also set to run when a customer is updated, its own
  update won't start it again.
* **Deeply chained automations are stopped.** When one automation triggers
  another, which triggers another, Bizzy stops the chain once it nests too deep
  and **pauses** the automation that ran last. You'll get a notification (in-app
  and by email) telling you which automation was paused.

A paused automation stays off until you turn it back on. Before re-enabling it,
adjust its trigger or actions so it doesn't set itself off again — otherwise it
will be paused again the next time the loop is detected. You can manage the
notification under **Settings → Notifications → Automations**.