> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Templates

> Reusable email templates with variables, previews, and version history

Email templates are reusable, variable-aware message bodies. Write them once and
let automations or agents fill them in with specific contact data at send time.

<Frame>
  <img src="https://mintcdn.com/thebizzycomapny/LTbGbhRRJUQlFsAe/images/user-guide/email-templates/list.png?fit=max&auto=format&n=LTbGbhRRJUQlFsAe&q=85&s=6c047efafb6193660de83212eabd4064" alt="Email templates list" width="800" height="500" data-path="images/user-guide/email-templates/list.png" />
</Frame>

## When to use templates

* **Repeatable sends.** Welcome emails, follow-ups, appointment confirmations.
* **Automations.** An automation references a template by ID — the template
  evolves independently of the automation logic.
* **Agent sends.** Agents can use templates via LLM tools, so the message stays
  on-brand even when an agent writes it.

## What a template is

* A **name** (internal label)
* An optional **description**
* A **subject** line
* A **body** (plain text or markdown)
* Optional **variables** in `{{mustache}}` syntax that get filled at send time

Variables are not declared explicitly — Bizzy extracts them from whatever you
put in the subject and body.

## Next steps

<CardGroup cols={2}>
  <Card title="Creating a template" icon="plus" href="/user-guide/email-templates/creating">
    Form fields, variables, validation
  </Card>

  <Card title="Using templates" icon="paper-plane" href="/user-guide/email-templates/using">
    Preview, version history, send via automation
  </Card>
</CardGroup>