> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Connecting Email Providers
> Link your Google or Microsoft email accounts to Bizzy
Connect your email accounts to Bizzy to bring all your business communications
into a single, unified inbox. Bizzy uses secure OAuth authentication to access
your email—we never store your email password.
## Prerequisites
* A Bizzy account with an active organization
* Access to a Google Workspace/Gmail or Microsoft 365/Outlook account
* Permission to authorize third-party applications (may require admin approval
in some organizations)
## Connecting Google Workspace / Gmail
To connect your Google account:
1. Navigate to **Settings > Connected Accounts**
2. Click **Connect Google**
3. Sign in to your Google account if prompted
4. Review the permissions Bizzy is requesting
5. Click **Allow** to authorize the connection
### Google Permissions
When connecting Google, Bizzy requests the following permissions:
| Permission | Purpose |
| ------------------------- | -------------------------------------- |
| View your email messages | Read incoming and sent emails |
| Send email on your behalf | Allow Bizzy to send replies |
| View your contacts | Access contact information for context |
| View your profile | Display your name and email in the app |
Bizzy only accesses the permissions you grant. You can revoke access at any
time from your Google Account settings or from Bizzy.
## Connecting Microsoft 365 / Outlook
To connect your Microsoft account:
1. Navigate to **Settings > Connected Accounts**
2. Click **Connect Microsoft**
3. Sign in to your Microsoft account if prompted
4. Review the permissions Bizzy is requesting
5. Click **Accept** to authorize the connection
### Microsoft Permissions
When connecting Microsoft, Bizzy requests the following permissions:
| Permission | Purpose |
| ----------------- | -------------------------------------- |
| Read your mail | Access incoming and sent emails |
| Send mail as you | Allow Bizzy to send replies |
| Read your profile | Display your name and email in the app |
For Microsoft 365 business accounts, your organization's admin may need to
approve Bizzy as a trusted application before you can connect.
## Managing Connected Accounts
Once connected, you can manage your email accounts from **Settings > Connected
Accounts**:
* **View permissions** - See which permissions are granted to each connection
* **Manage** - Access connection-specific settings
* **Disconnect** - Remove the connection and revoke Bizzy's access
## Multiple Accounts
You can connect multiple email accounts to Bizzy. Each account will:
* Appear in your unified inbox
* Be identified by its email address in message lists
* Maintain separate authentication and permissions
## Troubleshooting
### Connection Failed
| Issue | Cause | Solution |
| --------------------- | --------------------------------------------- | ---------------------------------------------- |
| "Access Denied" error | Organization policy blocking third-party apps | Contact your IT administrator to approve Bizzy |
| Connection times out | Network or browser issue | Try a different browser or clear cookies |
| "Invalid Grant" error | Authorization expired | Disconnect and reconnect the account |
### Sync Issues
| Issue | Cause | Solution |
| ----------------------- | ----------------------------- | ------------------------------------------------- |
| Emails not appearing | Initial sync in progress | Wait a few minutes for the first sync to complete |
| Old emails missing | Only recent emails are synced | Bizzy syncs emails from the last 30 days |
| Sent emails not showing | Permission issue | Verify the "send email" permission was granted |
### Organization Restrictions
If you're using a corporate Google Workspace or Microsoft 365 account:
1. Check if your organization allows third-party applications
2. Contact your IT administrator if you see "admin approval required"
3. Request that Bizzy be added to the approved applications list
## Security
Bizzy takes your email security seriously:
* **OAuth 2.0** - We use industry-standard OAuth 2.0 for authentication
* **No password storage** - We never see or store your email password
* **Encrypted connections** - All data is transmitted over HTTPS
* **Minimal permissions** - We only request permissions necessary for the
features you use
## Next Steps
Learn how to navigate your unified inbox
Set up automated email workflows