> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting Files and Folders

> How Bizzy handles file and folder deletion

Deletion in Bizzy Files is **soft** — deleted items are hidden from the UI but
retained behind the scenes. Contact support if you need to restore something
recently deleted.

## Deleting a file

1. Open the file (either in a row menu or from the detail page).
2. Click **Delete**.
3. Confirm.

The file disappears from the list immediately (optimistic UI). If the delete
request fails, the item reappears with an error message.

## Deleting a folder

Folders can be deleted from their row menu. The folder and all its contents are
soft-deleted together.

<Warning>
  Large folders may take a moment to finish processing after you click Delete.
  The folder disappears immediately from the UI, but downstream indexes (like
  agent retrieval) catch up asynchronously.
</Warning>

## What happens to agent indexes

When a file with **agent access** is deleted, its chunks are removed from the
retrieval index. Agents won't be able to retrieve content from deleted files in
new queries. Existing agent conversations that previously cited the file still
show the original content in their transcripts.

## Restoring

There is no self-serve restore UI today. Contact support with the file name and
approximate deletion time to recover deleted content.

## Next steps

<CardGroup cols={2}>
  <Card title="Files overview" icon="folder-open" href="/user-guide/files/index">
    Back to Files
  </Card>

  <Card title="Admin Guide" icon="shield" href="/admin-guide/organization/setup">
    Account-level storage and retention
  </Card>
</CardGroup>