> ## Documentation Index > Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt > Use this file to discover all available pages before exploring further. # Get paid online > Let customers pay an invoice by card from its link New Once your business collects payments through Stripe, the link on every open invoice lets your customer pay the balance online. To set it up, accept the payment terms and get a **Ready** payment account under [Stripe](/admin-guide/integrations/stripe). ## What your customer sees The invoice page shows **Pay** with the amount due. Your customer clicks it, enters a card or another payment method Stripe offers them, and confirms. They pay exactly what is still due: payments you've already recorded are taken off. After paying, the page confirms the payment was received, or that it is processing for methods that take longer to clear, such as bank debits. The payment is recorded against the invoice as soon as Stripe confirms it, and the invoice shows as paid once it's covered. A processing payment isn't recorded until it clears. If a payment fails, or your customer leaves without finishing, the page says they haven't been charged and **Pay** stays available. There is no **Pay** button on a paid or voided invoice, or when your business has no payment account. If your payment account can't take payments right now, for example because Stripe needs more information or the payment terms aren't accepted, the page asks your customer to use your [payment instructions](/admin-guide/organization/invoice-settings) or contact you instead. Voiding the invoice, marking it uncollectible, recording a payment against it or [regenerating its link](/user-guide/invoices#share-an-invoice-link) stops any online payment your customer has started but not finished. If Stripe can't be reached to stop it, the confirmation says so; that payment can still go through within the hour. ## Receipts When an online payment is recorded, your customer gets a receipt by email at the invoice's email address, sent from [your invoice sending address](/user-guide/invoices/send#where-it-sends-from). It shows the amount they paid and when. If the payment covers the invoice, the receipt says it's paid in full; otherwise it states the remaining balance. The Bizzy fee never appears on it. Payments you record yourself, and payments refunded before the receipt goes out, don't get one. Each receipt is listed on the invoice's [**Delivery**](/user-guide/invoices/send#did-it-arrive) card. Change its wording in the **Payment receipt** [email template](/user-guide/email-templates/using#templates-bizzy-adds). No receipt is sent while you have no sending address, or the invoice has no email address. Fix the sending address within a day of the payment and the receipt still goes out. ## Where the money goes Payments go to your business's payment account in Stripe, which pays them out on your account's payout schedule. Bizzy deducts 1.5% from each successful invoice payment, in addition to Stripe processing fees, and keeps its fee on full and partial refunds. Your customer is never charged a surcharge. ## Refunds Refund an online payment from your Stripe Dashboard, in full or in parts. Each refund reduces what the customer has paid on the invoice, and a paid invoice that's no longer covered goes back to open. If Stripe later reports a refund failed, that amount counts as paid again. Bizzy never refunds a payment on its own, and its fee isn't returned. ## When a payment can't be recorded If the invoice changed while your customer was paying, for example it was deleted or its currency changed, the payment waits for you under [Unallocated online payments](/user-guide/invoices/unallocated-payments). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.