> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizzyco.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Properties

> Add your own fields to contacts, customers and your business, and review suggested values

Properties are fields your team defines, such as an industry, a lead stage or a
renewal date. They appear in the **Properties** section of a contact, a
customer and your **Business** page, and work the same way on all three.

## Adding a property

1. Click **Add property** in the **Properties** section.
2. Under **Property**, pick one your team already uses, or choose **New
   property**.
3. For a new property, enter a **Label** and choose a **Type**. **Key** fills
   in from the label. Agents, automations and the API refer to the property by
   its key, and you can't change it later. For **Single choice** or **Multiple
   choice**, list the **Options**, separated by commas.
4. Enter the **Value** and click **Add property**.

A new property becomes available on every record of the same kind, so the
next contact you open offers it under **Property**.

## Editing or removing a value

Open the menu next to a value and click **Edit** to change it in place, or
**Remove** to clear it. The property itself stays, ready to fill in again.

## Reviewing suggestions

Agents suggest values as they work, for example when an agent looks up a
contact's company on the web. Suggestions appear under **Suggested**, with the
value they would replace and the sources they're based on. Click the source
count to see the pages behind a suggestion.

* **Confirm** makes the suggestion the property's value, replacing the current
  one.
* **Dismiss** moves it to **Dismissed**. A dismissed value isn't suggested
  again.

To bring a dismissed value back, open **Dismissed** at the bottom of the
section and click **Restore**. The value returns to **Suggested**.


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