Notifications

Bizzy sends notifications about events that need your attention — billing failures, usage thresholds, lost integration connections, credit balance changes, and more. You receive each notification in the in-app bell and (optionally) by email; preferences are configurable per type and per channel.

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In-app bell

The bell icon in the app header shows your unread count. Click it to open a panel with:

• The most recent notifications, newest first, each with a relative timestamp (“2 hours ago”, or absolute date for older items)
• A blue dot next to unread items
• A Clear all button at the top

Clicking any notification marks it read immediately. Updates arrive in real time while the app is open — and if the live connection drops, the panel quietly falls back to periodic refreshes so you don’t miss anything.

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Notification settings

To change which notifications you receive and where:

1. Navigate to Settings > User > Notifications
2. Toggle individual notification types on or off per channel
3. Use Unsubscribe from all emails at the top to silence non-critical email globally — critical account-related messages (payment failures, security alerts) still send

Settings are per-user; each team member configures their own. Two channels are available: Web (the in-app bell) and Email.

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Notification types

Notifications are grouped by category, matching the settings UI:

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Domains

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Email accounts

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Email sending

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Phone & voice

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Usage

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Billing & payments

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Credits

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System

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Critical notifications

A subset of notifications always send by email regardless of your preferences:

• Subscription and credit payment failures
• Domain renewal payment failures
• System errors

These exist to make sure you can recover from situations that can interrupt service or lose data.

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Next steps