Skip to main content
You receive alerts for billing, usage, integrations, and credit balances in the in-app bell and optionally by email. Choose which alerts you receive for each channel. Notification and sign-in emails show The Bizzy Company as the sender.

In-app bell

The bell icon in the app header shows your unread count. Click it to open a panel with:
  • The most recent notifications, newest first, each with a relative timestamp (“2 hours ago”, or absolute date for older items)
  • A blue dot next to unread items
  • A Clear all button at the top
Clicking any notification marks it read immediately. Updates arrive in real time while the app is open — and if the live connection drops, the panel quietly falls back to periodic refreshes so you don’t miss anything.

Notification settings

To change which notifications you receive and where:
  1. Navigate to Settings > User > Notifications
  2. Toggle individual notification types on or off per channel
  3. Use Unsubscribe from all emails at the top to silence non-critical email globally — critical account-related messages (payment failures, security alerts) still send
Settings are per-user; each team member configures their own. Two channels are available: Web (the in-app bell) and Email. To unsubscribe from an email, open its unsubscribe link. Choose Unsubscribe from this type of notification or Unsubscribe from all emails, then click Unsubscribe. A confirmation page shows that your preferences were updated. Opening a link you have already used shows the same confirmation; a link older than 30 days has expired and changes nothing. Critical account-related emails still send.

Notification types

Notifications are grouped by category, matching the settings UI:

Domains

Email accounts

Email sending

Invoices

These cover the invoices you send your own customers, not your Bizzy bill.

Usage

Billing & payments

Your trial reminder shows the end date, time, and timezone from your profile, or UTC if your timezone is unavailable. Click Add payment method in a trial email to open the payment form. Sign in first if prompted. Save a payment method before the deadline to keep your plan. Otherwise, your account moves to the Free plan.

Credits

Automations

Sent to everyone in the business. See Loop protection.

System

Critical notifications

A subset of notifications always send by email regardless of your preferences:
  • Subscription and credit payment failures
  • Domain renewal payment failures
  • System errors
These exist to make sure you can recover from situations that can interrupt service or lose data.

Next steps

Credits

Configure auto-recharge to head off low-balance alerts

Usage and metrics

Track the consumption that drives usage notifications
Last modified on September 21, 2026