New
Use Resend verification email for a user who signed up but never confirmed
their address, so they can’t sign in and a password reset won’t help. The user
page shows Email not verified next to their name while that’s the case. You
need write-tier Platform Admin access and a reason for the action.
- Open Users and click the user’s row.
- In Actions, select Resend verification email.
- Verify the email address, enter your reason, and select Resend
verification email.
The user receives the same verification email as at signup, with a new link.
Clicking it confirms the address and signs them in, just as the original link
does; the Email not verified badge disappears once they do. If the address
is already verified, you see “… is already verified; nothing to send.” and no
email goes out.
This action does not verify the address on the user’s behalf, change their
password, or sign them out. To help a verified user who has forgotten their
password, send a password reset.
The user’s audit log records user.resend_verification, the staff actor, your
reason, and whether an email was sent. The saved record also includes the
associated account when one exists. If sending fails, no record is stored; your
reason remains in the dialog so you can retry. Last modified on September 12, 2026
