Skip to main content
Beta Open Conversation History from an agent chat to browse saved conversations across every agent in your business. A conversation appears in Conversation History and Activity after your message and the agent’s reply are saved.
Agent conversations list

​
Browse conversation history

The drawer loads 25 conversations at a time as you scroll, up to 500. Each item shows its title and updated date. The drawer does not show or filter by status. The stored status records how the conversation ended:
  • active — no terminal outcome is recorded
  • completed — ended normally
  • timeout — stopped after timing out
  • error — stopped because of an error
Every conversation accepts another message. Sending one does not change its stored status.

​
Browse one agent’s activity

Open an agent’s Activity tab to see its conversations. The table shows Title, Source, Created, and Last Activity, with 10 conversations per page.

​
Opening a conversation

Click a row to open its transcript.

​
Next steps

Transcripts

Review messages and tool calls

Agents

Create and configure agents
Last modified on September 11, 2026