
What you see
Messages
Each user and agent message renders as a bubble with the content and a timestamp.Tool invocations
When the agent called a tool, you see an inline card with:- Tool name and category
- Inputs — the arguments the agent passed (collapsed by default; click to expand)
- Outputs — what the tool returned
- Duration — how long the call took
Tool approval audit
For any tool set to Ask, the card also records:- Who approved or denied
- The timestamp of the decision
Actions on the detail page
When can I resume?
- Active: always — just type and send.
- Completed / timeout / error: sending a message reopens the conversation and changes its status back to active. Tool state may be stale (for example, if the conversation referenced a contact that has since been deleted).
Exporting
No UI export today. If you need a transcript out of Bizzy, contact support.Next steps
Tool permissions
Adjust what gets auto-approved
Chat with an agent
Start a new conversation