What you see
Messages
Each user and agent message appears with its content under a date heading.Tool invocations
When the agent calls a tool, an inline card shows:- The raw tool name
- Expandable arguments
- The result
Pending approvals
While a tool set to Ask waits for approval, its card shows the request and tool category. After you respond, the transcript does not display the approval decision or an approval audit trail.Manage a conversation
Open Conversation History. Double-click a conversation row to rename it, or focus the row and pressF2. To delete it, click its visible delete button and
confirm. Deleting a conversation hides its transcript; contact support if you
need to recover it.
Resume a conversation
Every non-deleted conversation can continue. Type a message in the detail page composer and send it. A storedcompleted, timeout, or error status does
not change to active when you send another message.
Past messages can refer to records that have since changed or been deleted.
Exporting
Transcript export is not available in Bizzy. Contact support if you need a transcript.Next steps
Tool permissions
Set each tool to allow, ask, or deny
Chat with an agent
Start a new conversation