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  1. Go to Agents in the sidebar.
  2. Click New Agent.
  3. Fill in the form.
Create agent form

Main fields

Your choice of type determines the default system prompt when you leave the prompt empty.

System prompt

Open System Prompt and describe the agent’s role, tone, rules, and expected output in plain English. Leave it blank to use the default for the selected type.
State the scope and boundaries explicitly, such as “only answer support questions about product X” and “do not send email without my confirmation.”

Model settings

Open the advanced settings to adjust how the model responds:

Saving

Click Create Agent. The agent starts with the default agent permissions, independent of your business role. Open its Tools tab to change resource permissions.

Default agent

Each business can have one default agent, marked with a badge in the list. Bizzy suggests the default when you have not selected another agent. To choose it, turn on the default setting on the agent’s detail page.

Deleting an agent

Delete an agent’s automations before deleting the agent, including paused or disabled automations. Deleted automations do not prevent you from deleting the agent. To delete your default agent, first choose another default.

Next steps

Models

Review available models

Resource permissions

Set each resource action to allow, ask, or deny
Last modified on September 11, 2026