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Contacts live under Contacts in the sidebar. Browse the list, search, and click a contact to open its profile. The address bar updates to the open contact, so you can copy the link to bookmark it or send it to a teammate.
Bizzy contacts list
The list shows each contact’s name, profile picture, company, job title, and primary email address.

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Adding a contact

  1. Click Add Contact on the Contacts page.
  2. Fill in the details. At minimum, provide a first or last name — everything else is optional and can be added later.
  3. Click Save.

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Editing a contact

Contact detail view
Open the contact and click Edit, or click directly on the field you want to change:
  • First Name / Last Name — the contact’s name
  • Company — their business or employer
  • Job Title — their role or position
  • Title — honorific prefix (Mr., Ms., Dr., etc.)
  • Notes — internal notes about this contact
Changes save automatically.

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Profile picture

Click the profile picture area or the Upload Image button and select an image file. Supported formats: JPG, PNG, GIF (max 5MB).

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Email addresses

Contacts can have several email addresses, each with an optional label (“Work”, “Personal”). In the Emails section of the profile:
  • Add — click Add Email, enter the address and label, and click Save.
  • Edit — click Edit next to the address to change it or its label.
  • Delete — click Delete next to the address and confirm. The contact’s message history is unaffected.

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Marketing opt-ins

Marketing email goes only to addresses with an opt-in on record. The Marketing email section of the profile shows each of the contact’s addresses as Opted in — with how and where they agreed, the date, and your evidence — or No opt-in on record. Only owners and admins can record or withdraw opt-ins. To record an opt-in:
  1. Click Record opt-in next to the address.
  2. Choose how they agreed and where they opted in, and enter the date.
  3. Under Evidence, say where the proof is kept: a form link, a signed sheet, a booking reference.
  4. Click Record opt-in.
Record only real, explicit agreement — never bought, scraped or cold-outreach addresses. An address has one opt-in at a time, so withdraw the current one before recording a replacement. Recording an opt-in doesn’t undo an unsubscribe. To stop marketing email to an address, click Withdraw next to it and confirm. Marketing to that address stops until you record a new opt-in.

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Phone numbers

In the Phone Numbers section, click Add Phone Number, enter the number, select the country code, and click Save.

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Addresses

In the Addresses section, click Add Address, fill in the fields — Address Line 1 and 2, City, State/Province, Postal Code, and Country — and click Save. Country is required, and a country on its own is not an address, so fill in at least one of the other fields as well.

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Message history

The Messages section lists every message sent to or from the contact, with date, subject, preview, and direction. Click a message to open it in the inbox.

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Deleting a contact

Open the contact, click Delete Contact, and confirm.
A deleted contact disappears from your lists, but its data isn’t permanently erased. Contact support if you need permanent deletion.

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Troubleshooting

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Next steps

Inbox overview

View messages from your contacts

Automations

Create automated workflows for contacts
Last modified on September 26, 2026