Supported channels
Email is the communication channel Bizzy handles today — Gmail, Outlook, and Office 365 accounts all connect the same way, from the Email Addresses page. Email messages carry additional properties:
Emails render with full HTML formatting, attachments preview inline, you can
reply or forward directly from Bizzy, and Gmail labels and Outlook categories
stay synced.
Threads
Replies are grouped into the same thread automatically, so a conversation reads in one place without losing context. The thread view shows every message in the conversation in chronological order, newest at the bottom, with sender, timestamp, and attachments. Reply from the thread view and your response joins the same conversation.Inbox views
Messages are organized into four views:Inbox
Messages that need attention: unread messages, messages you haven’t archived, and recent conversations.Sent
Messages you’ve sent, organized by date.Snoozed
Messages you’ve temporarily hidden. Snoozed messages reappear after a delay you pick — from an hour up to three days.Archived
Messages you’ve filed away. Archived messages are removed from your inbox but stay searchable and accessible in the Archived view — they are not deleted.Message actions
From any message:Searching messages
Search from the bar in the header by content, sender, subject, date, or attachments:from:[email protected]- Messages from Johnsubject:invoice- Messages with “invoice” in the subjecthas:attachment- Messages with attachmentsafter:2024-01-01- Messages after a specific datebefore:2024-12-31- Messages before a specific datefrom:john has:attachment- Combine multiple filters
Messages and contacts
Messages are linked to contacts automatically — see Contacts, Customers & Businesses for how matching works. View every message with a contact from their profile, see contact details directly from a message, or create a contact from a message sender.Related topics
Email guide
Detailed email management guide
Contacts
How contacts work with messages