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Your business profile describes the business you run: its name, offerings, presences, and Stripe connection. Agents use these details when they draft replies or run automations on your behalf. Each business has one profile. To manage another business, create it from Account settings > Businesses.

Profile

The profile is what the AI grounds itself in when it speaks on your behalf:
  • Name — the public-facing name.
  • Industries — one or more industries (e.g. roofing, HVAC, professional services).
  • Description — a free-form pitch the AI can lean on when drafting messages.
When an agent writes an email or an automation drafts a reply, it reads the business profile to stay on-brand and on-topic.

Offerings

An offering is something the business sells, tagged as either a product (something tangible or fixed) or a service (something delivered). Each offering has a name and description; together they define what the business does. When an inbound message asks “do you do gutter cleaning?”, the offerings are how the agent knows whether the answer is yes. Manage them in Offerings.

Presences

Presences answer “where is this business in the world?” — digitally and physically. Online presences capture the digital footprint: a primary website, social media profiles, marketplace listings, review pages. Each entry has a type, provider, URL, and description. Physical presences capture the bricks-and-mortar side: an office, a warehouse, a service area. Each entry has a name, description, and address. Together they let agents and automations answer location-aware questions — “what’s your address?”, “do you serve this zip code?”, “what’s your Yelp page?” — with truthful, current data. Manage them in Presences.

Stripe

Your business can connect its own Stripe account to Bizzy. Once connected, Bizzy keeps the business’s customers and transactions in sync with its Stripe account. The connection has three sync modes:
  • off — Stripe is not connected, or sync is disabled.
  • one_way — data flows from Stripe into Bizzy only (a read-only mirror).
  • two_way — data flows in both directions.
You can switch modes and trigger manual syncs from the business settings page.

Business profile

Edit name, industries, and description

Stripe

Link a Stripe account to a business
Last modified on September 16, 2026