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A task is a unit of work tracked inside Bizzy — something that needs doing, by someone, at some point. Tasks can be created by you, by an agent, or by an automation, and they all surface in the same place: the priority matrix on your home page.

Anatomy of a task

Status lifecycle

You can jump between states freely — the order is suggestive, not enforced.

The Eisenhower priority matrix

Bizzy plots tasks on two axes — urgency and importance — and treats each quadrant differently: The mapping rule is deliberately strict. Only high counts as urgent or important — low and medium are treated equally as “not”. Tasks with null urgency or null importance are routed straight to Q1, regardless of the other axis, so unclassified work can’t slip past you without being triaged.
  • Q1 — Do First. Urgent and important. The fire-fighting quadrant.
  • Q2 — Schedule. Important but not urgent. Where deep work belongs — block time for it.
  • Q3 — Delegate. Urgent but not important. Hand off if you can; otherwise batch.
  • Q4 — Don’t Do. Neither urgent nor important. Cut, archive, or politely ignore.

The home page widget

Your business home page leads with the priority matrix widget. It pulls together up to 50 tasks plus up to 25 unread messages, grouped into the four quadrants and sorted by due date and then creation time. Unread messages sit alongside tasks so incoming mail and tracked work share one triage surface. Flip between a 2×2 grid and a flat list, and act on items inline without leaving the page.

Where tasks come from

  • People. You create tasks manually for things you need to track.
  • Automations. A rule like “when a customer asks for a refund, create a task for the billing team” emits a task.
  • Agents. An agent with the task-creation tool can create one when it decides a follow-up is required. Tasks created this way are flagged so you can audit them.
Assignees are members of your business. A task can have multiple assignees — useful for things one person owns but several people need to follow.

Manage tasks

Create, edit, and triage tasks in the web app

The Eisenhower widget

Tour of the home-page priority matrix
Last modified on September 11, 2026