Buying a Phone Number

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Three entry points

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From the phone numbers inventory

1. Go to Phone Numbers in the sidebar.
2. Click Buy number.
3. You land on /{org}/phone-numbers/buy, the search page.

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From the purchases page

1. Go to Purchases in the sidebar.
2. Click Purchase Phone Numbers (or the Phone Numbers quick action).
3. You land on the same search page.

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From the inbox setup wizard

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The purchase flow

1. Choose a location — pick a country (default: United States) and optionally an area code.
2. Refine your search (optional) — narrow the results with any of these filters:
   • Pattern — a digit or vanity string up to 7 characters (e.g. 1000, COURIER). Letters are mapped to phone-keypad digits before searching, so COURIER matches numbers containing 2687437.
   • Type — restrict to Local, Toll-free, or Mobile, or leave as Any.
   • Capabilities — tick Voice, SMS, or MMS to require those features on the returned numbers. Voice and SMS are pre-selected; unchecking everything returns numbers regardless of capability.
   All filters live in the URL, so a search like /{org}/phone-numbers/buy?countryCode=US&areaCode=415&pattern=1000&phoneNumberType=local&features=voice,sms is shareable and bookmarkable.
3. Pick a number — Bizzy queries Telnyx and lists available numbers with their features and monthly cost. Click the one you want.
4. Review — confirm the selection and the calculated total on the purchase confirmation page.
5. Checkout — you’re redirected to Stripe to pay.
6. Success — you land back on Bizzy’s success page, and the number attaches to your organization automatically. The phone_number_provision metric is emitted for billing.

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Adding a number you already own

1. Go to Phone Numbers.
2. Click Add existing number to open the inline form (or visit /{org}/phone-numbers/new for the full-page version).
3. Fill in:
   • Name — a label you’ll recognize
   • Phone number — in E.164 format (for example +14155550123)
   • Country code and Region
   • Provider — Telnyx
4. Save.

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Troubleshooting

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Next steps