Channels
Each number has three independent toggles:
Leave channels off that you don’t intend to use.
Voice modes
When Voice is on, choose how calls are handled:
Additional modes may appear in the UI depending on what’s rolled out for your
account.
Recording
If recording is enabled on the number, both inbound and outbound calls are recorded. Recordings are retained per your account’s retention settings — see Admin Guide → Billing for storage implications.Emergency address (E911)
US local numbers must register an E911 emergency address before they can place outbound calls — open the number’s Emergency tab to add and validate one. See E911 Emergency Addresses for the full registration flow, statuses, and troubleshooting.Name and display
The Name field is how the number appears in the Bizzy UI — it’s internal only. Outbound caller ID is set by Telnyx at the provider level.Removing a phone number
Phone number removal releases the number back to Telnyx (or disconnects it if it’s a BYO number). Contact support if you need to remove a number — the current UI does not expose self-serve deletion.Next steps
Inbox
Where inbound SMS and voice events land
Purchases
See what you’ve bought