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Offerings are the products and services you provide, listed in the Products & Services block on the Business page. Bizzy uses them when classifying inbound messages, drafting outbound replies, and surfacing relevant context to agents.
Offerings list

Per-offering fields

The service checkbox affects how agents phrase things (for example, “the service lasts 2 hours” vs. “the product ships in 2 days”).

Adding offerings

  1. Click Add on the Products & Services block. On an empty section, use Add Your First Product or Service.
  2. Fill in the name and description, and check the box if it’s a service.
  3. Click Add.

With AI suggestions

The sparkles button on the block drafts up to three offerings from your business profile. Accept them one at a time or all at once — each one you accept is added straight away. See AI Suggestions.

Editing

Open the row menu and click Edit, change the fields, then click Save.

Removing

Use the row menu → Delete to remove an offering. Deletion is immediate.

Tips

  • Stay concrete. “Consulting” is weaker than “Monthly retainer: weekly 30-min calls + Slack support”.
  • Keep descriptions to a few sentences so agents can draw on several at once.

Next steps

Presences

Online and physical locations

AI suggestions

Draft offerings with AI
Last modified on August 30, 2026