Skip to main content
Connecting Stripe links your Stripe account to Bizzy so your Stripe customers and payment history appear in the Customers section.
Stripe card on the Business page

​
Prerequisites

  • An existing Stripe account. If you don’t have one, create it at stripe.com.
  • Owner or Admin role in Bizzy, and permission to authorize connections on the Stripe account.

​
Connecting

  1. Scroll to the Stripe card on the Business page.
  2. Click Connect Stripe. Stripe opens its authorization page.
  3. Sign in to Stripe, pick the account to connect, and approve the connection.
  4. Stripe sends you back to Bizzy. The card shows the account as connected, and the first import of customers and payment history starts in the background.
Bizzy uses the access you grant to import customers, charges, invoices, and payments, to keep them current as they change in Stripe, and, in Two-Way sync only, to push customer name, email, and phone edits back to Stripe.

​
What connecting does not do

  • Your Bizzy subscription is unaffected. You still pay Bizzy separately — see Admin Guide → Billing.
  • Collecting invoice payments through Stripe is set up separately, on the same or a different Stripe account. Connecting sync does not turn it on, and disconnecting sync does not turn it off.

​
Set up a payment account

Invoice checkout is not yet available. You can prepare a payment account from /{orgSlug}/settings/payments-stripe; this page has no settings navigation entry. An organization owner or admin must accept the published Payments Addendum before continuing. If terms are unavailable, setup is blocked. The payment account receives your invoice proceeds. Your data sync account and its customers stay separate and unchanged. To use a Stripe account you already have, choose Use this account for payments to reuse the displayed sync account, or Choose another Stripe account to authorize a different account. After returning from Stripe, check the account name and ID and click Confirm payment account. Stripe offers a different account when your intended account is managed by another platform. Bizzy does not select that account for you. To create a new payment account:
  1. Under Create a new payment account, select the country where your business is registered. You cannot change it after the account exists.
  2. Click Create payment account.
  3. Complete the Stripe onboarding steps that appear on the page.
  4. Leave onboarding when you are finished.
Leaving onboarding does not make the account ready. The page checks the account again and lists anything outstanding after Stripe needs. Complete those items in Stripe, then click Check status. Open Stripe Dashboard opens the full Stripe Dashboard for the account, including payouts and payment history. If account verification fails, reload the setup page to retry before the ten-minute authorization expires. Leaving setup before confirmation does not select a payment account. To remove authorization granted in Stripe, remove Bizzy from your Stripe Dashboard. This also stops any sync that uses the same authorization. Bizzy deducts 1.5% from each successful invoice payment, in addition to Stripe processing fees, and retains its fee on full and partial refunds. Customers are never charged a surcharge. Imported transactions have no Bizzy collection fee. If your existing account cannot connect, create a new payment account on the same page. To remove payment access, expand Disconnect payment account on the payment setup page and confirm. Sync settings, imported records, and recorded payments stay intact. Disconnect the current payment account before choosing another. A payment account that Bizzy created cannot be selected again after you disconnect it; it stays open in Stripe, and creating a payment account later makes a new one.

​
Disconnecting

Disconnect from Settings → Integrations → Stripe. Sync stops. Bizzy gives up its access unless the payment account uses the same authorization. Synced customers, transactions, and payments stay in Bizzy but no longer update. You can also revoke Bizzy’s access from your Stripe Dashboard. Bizzy notices the next time you open the Stripe integration page and stops sync. A delayed disconnection notice from an earlier authorization does not stop your reconnected account.

​
Troubleshooting

​
Next steps

Customers

See your synced customers

Sync semantics

How sync actually works
Last modified on September 17, 2026