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Once a domain reaches active status, you can create email addresses on it. Bizzy handles sending and receiving for those addresses — you don’t need to run a mail server.

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Prerequisites

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Creating an address

  1. Go to Email Addresses in the sidebar.
  2. Click Add Email Address (or visit /{org}/email-addresses/new for the full-page form).
  3. Select Bizzy as the provider, then choose a Purpose. The domain dropdown lists only domains that are ready to send (email authentication complete) and suit that purpose. If a domain that suits the purpose has setup underway but unfinished, a warning lists it with a link to finish — see Email deliverability.
  4. Fill in the form:
  1. Click Add Email Address.
Each email address must be unique within your business, regardless of capitalization. [email protected] and [email protected] count as the same address.
Create email address form
The new address appears in the list and is ready to use. On a domain that receives mail, messages sent to it land in the inbox; messages sent from it are authenticated with the domain’s SPF, DKIM and DMARC records. See Email deliverability for how that authentication is set up and verified.

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Purposes

An address receives mail only when its domain does: general domains send and receive, while transactional and marketing subdomains send only. If no domain suits the purpose you choose, the form links to where you can add one — for a marketing address, the Subdomains tab of your domain.

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Receiving messages

A message sent to several active Bizzy-hosted addresses appears once in each destination inbox, including addresses in Cc or Bcc. Disabled, errored, or deleted addresses do not receive copies. Delivery follows the destinations supplied by the sending mail server when available. An address listed only in the visible message headers does not add another destination. When those delivery destinations are unavailable, the message’s To, Cc, and Bcc addresses determine the destination inboxes. Your copy keeps the original To and Cc recipients. If your receiving address is absent from both, it appears as a Bcc recipient even when the sender’s Bcc list is missing. Other Bcc recipients are hidden from your copy. Only the first 100 recipient entries are considered for delivery; repeated or invalid entries count toward this limit. Keep each message within that limit to reach every intended inbox.

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Sending limits

The daily and hourly limits keep deliverability healthy. Raise them if you regularly hit them — sudden large increases on a new domain can hurt sender reputation.

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Removing an address

Open the address’s detail page and delete it. The underlying domain is unaffected — other addresses on the same domain keep working.

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Next steps

Domains

Verify or register the domain first

Inbox

Where incoming mail shows up
Last modified on September 26, 2026