- SPF — lists who is allowed to send for your domain.
- DKIM — cryptographically signs your mail so it can’t be tampered with.
- DMARC — tells receivers what to do with mail that fails SPF or DKIM, and is increasingly required by major providers.
Where to find it
Open a domain from Domains, then go to the Settings tab. The Email Authentication panel shows an overall verdict and the status of each record.
| Verdict | What it means |
|---|---|
| Ready to send | SPF and DKIM are verified — mail authenticates correctly |
| Setting up | Authentication is being configured; this can take a few minutes |
| Action needed | Records are missing or failed verification — add them, then re-check |
| Not configured | Email isn’t enabled on this domain yet |
Registered vs. verified domains
How you manage these records depends on how the domain got into Bizzy:- Registered through Bizzy — Bizzy controls the DNS zone, so SPF, DKIM and DMARC are added and kept in sync automatically. The panel shows each record as Auto-managed; there is nothing for you to do.
- Verified (DNS hosted elsewhere) — you add the records yourself. The panel shows the exact name, type and value for each record, with a copy button. Add them at your DNS provider, then re-check.
The records
For a verified domain you’ll add the SPF and DKIM records Bizzy provisions through its sending provider, plus the recommended DMARC record:| Record | Type | Notes |
|---|---|---|
| SPF | TXT | Authorizes Bizzy’s infrastructure to send for your domain |
| DKIM | CNAME | Points at the signing key used to sign your mail |
| DMARC | TXT | Published at _dmarc.<your-domain> — the policy below |
p=none is monitoring mode: it asks receivers to report on failures without
sending mail to spam. It’s the right place to start on a new domain. Once you’re
confident everything authenticates, you can tighten the policy to p=quarantine
or p=reject at your DNS provider.
Re-checking
After you add records (or any time you want to confirm), click Re-check. Bizzy re-runs verification with its sending provider and resolves each record live over DNS — including DMARC — and updates the status. DNS changes can take a few minutes to propagate, so if a record you just added still shows as missing, wait a little and re-check.Before you create an email address
When you add an email address, only domains that are ready to send appear in the domain picker. If a domain has email setup underway but not finished, a warning lists it with its current status and a link straight to its settings, so you can finish authentication before relying on it.Troubleshooting
| Problem | Likely cause | Fix |
|---|---|---|
| Record added but still shows missing | DNS hasn’t propagated yet | Wait 5–30 minutes, then Re-check |
| DKIM won’t verify | CNAME copied with a trailing typo | Re-copy the value exactly; don’t add your domain to the target |
| DMARC shows as recommended | No _dmarc record published yet | Add the _dmarc TXT record above, then re-check |
| Verdict stuck on “Setting up” | Verification still in progress | Give it a few minutes; Re-check to refresh |
Next steps
Create an email address
Once a domain is ready to send
Manage DNS records
For domains registered through Bizzy