Skip to main content
New A subdomain such as news.example.com sends email under its own name, so marketing mail never affects the reputation of mail sent from example.com. Manage subdomains from the Subdomains tab on a domain’s detail page.

Prerequisites

  • A domain you have verified or registered with Bizzy. A subdomain belongs to that domain, so you don’t verify it separately.

Purposes

Each subdomain has a purpose. It decides what the subdomain does and which email addresses can use it. Transactional and marketing subdomains don’t receive mail, so they never conflict with a mail host such as Google Workspace or Microsoft 365 that already serves your domain. A marketing email address can only use a marketing subdomain.

Adding a subdomain

  1. Go to Domains, open the domain, and select the Subdomains tab.
  2. Click Add subdomain.
  3. Enter the Name — the part before your domain, such as news.
  4. Choose a Purpose.
  5. Click Add subdomain.
The subdomain appears in the list with the email status Not Configured. A subdomain can’t have subdomains of its own, so its detail page has no Subdomains tab.

Enabling email

Click Enable email on the subdomain’s row. The status moves to Setting Up, then to Active once the subdomain’s records verify.
  • Registered through Bizzy — the records are added for you.
  • Verified (DNS hosted elsewhere) — open the subdomain, select Settings, and add the records listed there at your DNS host. See Email deliverability.
If setup fails, click Retry email setup on the row.

Deleting a subdomain

Click the delete icon on the subdomain’s row, then confirm. Its email setup is removed; the parent domain is unaffected. Delete a domain’s subdomains before you delete the domain itself.

Next steps

Email addresses

Create an address on the subdomain

Email deliverability

The records a subdomain needs
Last modified on September 26, 2026