Check agent access
The file detail page shows the current setting as a read-only badge. There is no control in Files to change it.
There is no progress indicator. A supported file that processes
successfully may take about a minute after upload to become available to
agents.
Use supported file formats
Agents read text extracted from supported files that process successfully. See supported file formats before uploading.Control who can read files
Files stay within your business. Agents in other businesses cannot read them. Agents need the relevant file-tool permissions, such as Ask Files, Search Files, List Files, or Download File, to work with file content.Next steps
Upload files
Upload files for agents to read
Agents
Configure which agents can read files