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Open the upload page from Files. Each file appears in Files as soon as it finishes uploading.

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Upload files

  1. Open a destination folder from Files, or stay at the Files root.
  2. Click Upload Files.
  3. Drag files into the upload area, or click the area and select files.
  4. Review the staged files.
  5. Click Upload Files to start uploading.
  6. After the uploads finish, click Done.
File upload page with staged files
Files upload to the folder from which you opened the upload page.

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Check available storage

If your business has no storage remaining, the upload fails with an error and no partial file is saved. Change your allocation in Admin Guide → Billing.

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Next steps

Organize with folders

Group files into folders

Using files with agents

Learn when uploaded files become available
Last modified on September 11, 2026