Prerequisites
- You must be an Owner or Admin to view or change payment methods
- An active billing customer record (created automatically the first time you save a payment method or upgrade a plan)
Open the page
- Navigate to Settings > Account > Billing
- Click Manage payment methods in the page header
/settings/account/billing/payment-methods.
What you can do
The first payment method you add is automatically promoted to default.
After you add a payment method
Once you complete the form and click Save payment method, one of three outcomes appears at the top of the page:Empty state
When no payment methods are saved yet, the page shows an empty state with a prominent Add payment method call-to-action. The same dialog opens whether you click the empty-state button or the Add payment method button in the page header.Default payment method behavior
- Exactly one payment method is the default at any time. Setting a non-default one as default replaces the previous one.
- If you remove the default and others remain, Bizzy automatically promotes the most-recently-added remaining payment method on the next page load. To pick a different default, use Set as default on the one you prefer.
- Subscription invoices, credit top-ups, and overage charges all bill the default payment method.
- At least one payment method must always be on file. Removing your only one is blocked; add a replacement first.
If a payment fails
When we can’t charge your default payment method for a subscription renewal, your account is marked past due and we automatically retry your card several times over the following weeks. Your services keep working while we retry, so there’s no fixed deadline. Updating your payment method points the next retry at the new card — the past-due state clears once that retry succeeds, not the moment you save the card. To restore your account right away, use Pay now on the open invoice (see Invoices) to charge the card immediately. You’ll receive reminder emails while your payment is past due:
If the retries are eventually exhausted, the subscription is canceled and Bizzy
automatically:
- Moves the account to the Free plan
- Disables (but does not delete) resources beyond Free-tier limits — agents, automations, MCP servers, and extra members
- Sends a final “subscription canceled” email summarizing what happened
Related
Invoices
View, download, and pay invoices in-app
Billing profile
Update your billing contact, address, and tax ID
Credits
How credits and auto-recharge use your default payment method