Skip to main content
New Every domain you register needs a registrant — a real person or organization, with a reachable email address. Registration contacts are where those details live.
These are not the same as your CRM contacts. A registration contact exists to satisfy the domain registry, and parts of it appear in the public WHOIS record for the domain.

Where to find them

Open a registered domain from the Domains page and click Manage Domain Contacts on the Overview tab. Registration contacts belong to your organization, not to a single domain, so the same contact can be the registrant for as many domains as you like. The one currently serving as this domain’s registrant is marked Registrant for this domain. The Contacts page is only available for domains registered through Bizzy. For a domain you verified but registered elsewhere, the registrant is managed wherever you bought it.

Adding a contact

Click Add Contact and fill in the form. Everything except the organization name, job title, second address line, and label is required — the registry rejects an incomplete registrant. Some extensions ask for extra details — a .us domain needs a nexus category, for example. Those fields appear automatically once Bizzy knows the extension.

Editing a contact

Changes are sent to the registry, so what you see in Bizzy and what the world sees in WHOIS stay the same. If the change can’t be applied, nothing is saved on either side and the form tells you why.
Changing the registrant’s name, organization, or email restarts ICANN’s registrant email verification. A confirmation email goes to the new address, and you have 15 days to click the link. Miss it and the registry can suspend the domain. Address and phone changes don’t trigger this.
Because a contact can be the registrant for several domains, that 15-day clock restarts on every domain using it. Each one shows its own verification banner, and you’ll get a reminder 7 days and 2 days before the deadline. See Registering a Domain for more on the verification email itself. Some contacts can’t be edited after registration — the Edit Contact option is greyed out with a note when that’s the case. Create a new contact instead and use it for your next registration.

Deleting a contact

A contact that is still the registrant of one of your domains can’t be removed. Bizzy names the domains that are using it so you know where to change the registrant first. Once no domain depends on it, deleting the contact removes it from Bizzy and from the registry.

Next steps

Register a domain

Search, price, and buy a domain

Domain events

The audit trail for registrant changes
Last modified on August 9, 2026