Before you start
Support confirms the domain can be transferred before anything changes. A domain can’t be transferred while:- it was registered, or its registrant’s name, business, or email changed, within the last 60 days
- it isn’t Active
- it has subdomains — remove them first
- a registration or renewal is still running
- another transfer is under way
Request a transfer
- Open the domain and select the Settings tab.
- Under Transfer Your Domain, click Contact support. A message to [email protected] opens with the domain name filled in.
- Send it from the email address on your Bizzy account.
Get your authorization code
Support removes the domain’s transfer lock and sends you its authorization code in the same support conversation. Bizzy doesn’t keep a copy, so if you lose the code, ask support for it again. Enter the code at your new provider to start the transfer there, within 14 days of support recording your request. A transfer can take up to five days to complete.While a transfer is under way
Until the request closes, you can’t renew the domain, change its transfer lock, change the registrant’s name, business, or email, add subdomains, or delete the domain.Cancel a transfer
Email support to cancel. If the transfer lock was already removed, the request stays open until the lock is back on, then closes.If a request runs out of time
A request stays open for 14 days after support records it. If it hasn’t finished by then:- If support hadn’t started on it, it expires and nothing about the domain changes.
- If the transfer lock was removed but no code was sent, the lock goes back on before the request expires.
- If you already have the code, the lock goes back on, so a transfer you haven’t started at your new provider can’t go ahead. A transfer you already started continues, and the request stays open until support confirms whether the domain has left.
After the transfer
Support confirms the domain has left Bizzy before marking the transfer complete, and you get an email when it is. Bizzy stops renewing and billing you for the registration, so manage renewal with your new provider. The domain stays in your business as a verified domain. Its DNS records and email addresses keep working, and you can keep managing them in Bizzy, while the domain uses Bizzy’s nameservers. Copy your records to your new provider before you switch the domain’s nameservers there.Next steps
DNS records
Review the records to copy before you switch nameservers
Email deliverability
Keep email working on a moved domain